Terms and Conditions best88 — Platform Usage Guidelines

By accessing, registering, or using any part of the best88 platform — whether via the website or mobile app — you automatically agree to be bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, you are advised not to use our platform.

These terms and conditions form a legally binding agreement between you as the user and best88 as the platform operator. This agreement takes effect as soon as you complete the account registration process or use any service provided by best88.

Access to the best88 platform is limited to individuals who meet the following eligibility requirements:

• Age 18 years and above on the account registration date.
• Not a citizen or resident of any jurisdiction where participation in online gaming is prohibited.
• Registering under your own name with accurate, truthful, and up-to-date personal information.
• Never having had an account banned or suspended by best88 previously.
• Not registering as a business entity or legal body — individual accounts only are permitted.

During the registration process, you are required to provide accurate information including your full name, phone number, email address, and any other details requested. best88 reserves the right to request identity verification (KYC) at any time to confirm the validity of the information provided.

Each user is only permitted to hold one active account only. Multiple account registrations by the same individual are strictly prohibited and may result in the termination of all associated accounts and forfeiture of any remaining balance.

As a best88 member, you are fully responsible for the security and activity of your account. This includes:

• Keeping your password confidential and not sharing your login credentials with anyone.
• Ensuring that devices used to access your best88 account are free from malware or unauthorised access.
• Notify our support team immediately if you suspect your account has been compromised or accessed without your authorisation.
• Update your personal information whenever changes occur, especially your phone number and email address.

Best88 protects all your account data with 256-bit SSL encryption and a multi-layered security system. However, best88 is not liable for any losses arising from a user's own negligence in maintaining the security of their account.

Two-factor authentication (2FA) is available and strongly recommended for all members to add an extra layer of security to your account. This feature can be enabled via account settings in the best88 app.

Best88 supports a variety of secure and fast local payment methods including DuitNow, FPX, Touch 'n Go, GrabPay, and Boost. All financial transactions are processed in Malaysian Ringgit (MYR).

The terms and conditions relating to deposits and withdrawals are as follows:

• All deposits must be made using a payment method registered in the member's own name. Third-party payments are not accepted.
• Minimum and maximum deposit limits vary by selected payment method and will be displayed during the deposit process.
• Withdrawal requests will be processed within the stipulated timeframe once KYC verification has been completed.
• Best88 reserves the right to request additional identity verification documents before approving any withdrawal request.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your best88 account.

Best88 does not impose any hidden charges on deposit or withdrawal transactions. However, your bank or payment service provider may apply their own fees, which are beyond our control.

Best88 offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to wagering (rollover) requirements that must be met before bonus funds or related wins can be withdrawn.

• The welcome bonus is eligible to be claimed once only by each new member.
• The wagering requirements for each bonus will be clearly stated in the relevant promotion terms.
• Best88 reserves the right to cancel any bonus suspected of being obtained through fraud or promotion abuse.
• Bonuses may not be transferred to another member or converted directly to cash without fulfilling the wagering requirements.
• Some games may contribute a different percentage toward bonus wagering requirements — this information is provided in the terms of each promotion.
• Best88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Abuse of the bonus system — such as opening multiple accounts to claim bonuses repeatedly, using automation software, or any tactics deemed unfair — will result in account termination and forfeiture of all balances including wins.

All games available on the best88 platform — including slots, Live Casino, and Sports Betting — are operated using technology that has been independently certified and audited to ensure fairness and integrity.

• Slot and table games use a Random Number Generator (RNG) certified by independent international bodies.
• Live Casino game results are determined by real dealers in a live-streamed environment.
• Sports betting markets are determined based on actual match data from trusted sources.
• Any attempt to exploit technical errors or bugs in the gaming system is strictly prohibited. Wins obtained through such means will not be paid out.

Best88 reserves the right to void or correct any bets or wins resulting from technical errors, game provider issues, or unavoidable unforeseen circumstances. best88's decision in such matters is final.

To maintain a safe and fair environment for all members, the following actions are strictly prohibited on the best88 platform:

• Registering or operating multiple accounts.
• Using automation software, bots, or any third-party tools to play or place bets.
• Colluding with other members to manipulate game outcomes or exploit the bonus system.
• Transferring funds between member accounts for the purpose of money laundering or other illegal activities.
• Making deposits using a payment method that does not belong to you.
• Spreading false or misleading information about best88 to other users.
• Accessing the platform from a jurisdiction where such services are prohibited.

Best88 takes the protection of your personal data seriously. All information collected during registration and platform use is handled in accordance with Privacy Policy our comprehensive one.

In summary, best88 collects and uses your personal data for the following purposes:

• Identity verification and KYC processes to ensure account security.
• Processing financial transactions including deposits and withdrawals.
• Providing effective and timely customer support.
• Sending relevant promotional information and platform updates.
• Complying with all applicable legal and regulatory requirements.

Best88 does not sell or disclose your personal data to third parties without your consent, except where required by law or for the purpose of processing your transactions through approved payment service providers.

Best88 provides its gaming platform on an "as-is" basis and makes no guarantees that the service will always be available without interruption, free from technical errors, or meet any specific user expectations.

Best88 shall not be held liable for:

• Any financial losses incurred as a result of wagering or gaming activity on the platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure issues, natural disasters, or orders from authorities.
• Losses resulting from a user's own negligence in maintaining their account security.
• Third-party content or services that may be accessible through our platform.

In all circumstances, best88's maximum liability to any member is limited to the total amount deposited by that member within the thirty (30) days preceding the claim.

Best88 reserves the right to suspend or terminate any member account at any time if there is a breach of these terms and conditions, or for other reasonable grounds including:

• Suspected fraud, money laundering, or illegal activity.
• Multiple account registrations or false registration information.
• Abuse of the bonus or promotions system.
• Conduct that disrupts the experience of other members or compromises the integrity of the platform.
• Requests from relevant authorities.

Members who wish to voluntarily close their account may contact our customer support team. Any valid balance will be returned to the original payment method once all wagering requirements have been met and identity verification is complete.

Best88 also provides the option of self-exclusion for members who wish to take a break from the platform for a set period as part of our commitment to responsible gaming. Learn more on the Responsible Gaming ours.

Best88 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Changes will take effect as soon as they are published on the best88 website and app.

It is your responsibility as a member to review these terms and conditions periodically to stay informed of the latest version. The "Updated" date at the top of this document will reflect when the most recent amendment was made.

Continued use of the best88 platform following any changes to the terms and conditions constitutes your acceptance of the amended terms. If you do not agree with the changes made, you are advised to stop using the platform and contact us to close your account.

If you have any questions, concerns, or complaints regarding these terms and conditions, our team is ready to assist you at any time.

You can reach the best88 customer support team via:

• Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the best88 website and app.
• Email: [email protected] (displayed as text, not a clickable link)
• FAQ: Visit the FAQ for answers to frequently asked questions.

We are committed to responding to every enquiry as promptly as possible. Your satisfaction and comfort as a best88 member is our top priority.